Support

For any questions that you have, you can contact our support team by clicking this link here.



FAQ'S

Is this training in-person?

The courses and mentoring available at The Centre for Healing are predominantly online. Although we do offer in person sessions and programs at our centre in Melbourne, Australia. 

We are in the transition period of moving online as we are wanting to reach more people and give our therapists more freedom and work/life balance.


Refunds Policy

We want you to be satisfied, so all Certification Courses purchased from The Centre for Healing can be refunded within 14 days. For whatever reason, if you are unhappy with a course, you can request a refund. 

Most refunds are returned via the original payment method. Please note that certain restrictions may apply and some purchases may only be eligible for credit refunds. For more information, please see below.

How to Request a Refund

You can quickly request a refund by contacting our support team

Reasons for Denied Refunds

While our 14-day refund policy is in place to protect students, we must also protect our instructors from fraud and provide them a reasonable payment schedule. Payments are sent to instructors after 14 days, so we will not process refund requests received after the refund window.

If all course content was downloaded before the refund was requested, the refund request may be rejected. Finally, students who purchase and refund multiple courses over an extended period may be subject to suspension for abuse of the refund policy.

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